Month: January 2016

Our Certificate IV in Business has an entire module dedicated to organizing an effective meeting, because while meetings bring staff together to solve problems, they also hold the potential to waste time and company resources if improperly facilitated. Here is a quick, step-by-step guide to planning an effective meeting: Plan Ahead and Share With the …

Organize An Effective Meeting Read More »

Our Certificate IV in Business is focused on helping you deliver the best experience possible to both employees and clients. As part of that mission, we have a module that centers around implementing customer service standards that your business can be proud of. But in order to implement customer service standards, your company first has …

How to Set Customer Service Standards Read More »