BSB42015 – Certificate IV in Leadership and Management

BSB42015 Certificate IV Leadership and Management, Study Online

Secure your career or present yourself for promotion with a Certificate IV Leadership and Management, learn how to recruit, set performance goals, plans and develop your team. The National management qualification well support you in developing a complete understanding of what is required to be a manager, from workplace safety through to setting targets and plans for your team.

At National we deliver study across Australia to many students, those developing their career prospects and those securing their future, with industry experienced trainers who can provide a range of stories and scenarios that relate to the essential work skills and requirements of the Certificate IV Leadership and Management.

What’s the online advantage?

You can study anytime from anywhere around Australia or around the globe. Online study is the ideal option for students who need to balance their time and lifestyle, you are not dictated to by semesters and terms. You need to start now, not in the first quarter of next year.

Online at National you can resubmit your assessment today as many times as you like. You do not need to wait until next year or next term to resubmit your assessment National provides you all your Learning Materials and assessments day one, online at your fingertips.

Contact us to find out more

Need to know more just ask, we have consistently achieved excellent completion rates for an online training company, you can also take advantage of our success and make it your success. Talk to our advisors now about you career plans and ambitions, we can help.

Choose the Apply Now button to complete the online application. It couldn’t be easier to secure your future and get ahead in the job market.

Module1 - Leadership skills

BSBLDR401 – Communicate effectively as a workplace leader

This unit describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up.

BSBWOR404 – Develop work priorities

This unit describes the performance outcomes, skills and knowledge required to plan one’s own work schedules, to monitor and to obtain feedback on work performance and development. It also addresses the requirement to take responsibility for one’s own career planning and professional development.

BSBMGT401 – Show leadership in the workplace

This unit describes the performance outcomes, skills and knowledge required to work with teams and individuals, their standard of conduct and the initiative they take in influencing others.

Module 2 - Build relationships

BSBLDR402 – Lead effective workplace relationships

This unit describes the performance outcomes, skills and knowledge required to collect, analyse and communicate information and to use that information to develop and maintain effective working relationships and networks, with particular regard to communication and representation.others.

BSBLDR403 – Lead team effectiveness
This unit describes the performance outcomes, skills and knowledge required to promote teamwork. It involves developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation.

BSBREL402 – Build client relationships and business networks

This unit describes the performance outcomes, skills and knowledge required to establish, maintain and improve client relationships, and to actively participate in networks to support attainment of key business outcomes.

BSBCUS402 – Address customer needs

This unit describes the performance outcomes, skills and knowledge required to manage the ongoing relationship with a customer, which includes assisting the customer to articulate their needs, meeting customer needs and managing networks to ensure customer needs are addressed. The customer relationship would typically involve direct interaction a number of times over an extended period.

Module 3 - Implement plans and projects

BSBMGT402 – Implement operational plan

This unit describes the performance outcomes, skills and knowledge required to implement the operational plan by monitoring and adjusting operational performance, producing short term plans for the department/section, planning and acquiring resources and providing reports on performance as required.

BSBCMM401 – Make a presentation

This unit covers the performance outcomes, skills and knowledge required to prepare, deliver and review a presentation to a target audience.

BSBRES401 – Analyse and present research information

This unit describes the performance outcomes, skills and knowledge required to gather, organise and present workplace information using available systems

Module 4 - WHS and risk management

BSBWHS401 – Implement & monitor WHS policies, procedures & programs to meet legislative requirements

This unit describes the performance outcomes, skills and knowledge required to implement and monitor the organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.

BSBRSK401 – Identify risk and apply risk management processes

This unit describes the performance outcomes, skills and knowledge required to identify risks and to apply established risk management processes to a subset of an organisation or project’s operations that are within the person’s own work responsibilities and area of operation.

Detailed Course Information
Why Study with National Training?

Industry Relevant Course Materials, purpose built to support students that have a busy lifestyle

You can download and print off the Learner Guides, no textbook purchases required

Assessments are word documents, which you complete and upload for assessors marking

No charge for resubmitting assessments

Assessments are usually marked within a few days, but you can always move onto the next unit as all units are made available day one

Telephone and email support from our accredited trainers

Industry experienced Australian based trainers, with appropriate accreditation

Online student forums

Entry & Study Requirements

Current Year 12: Successful completion of Australian Year 12 or equivalent or the Australian Senior VCAL Certificate.

Non Year 12: Completion of post-secondary studies or at least 6 months’ work experience.

Access to internet

Computer capable of running Microsoft Word, PDF reader, and web browser.

Online study at National Training

How do you complete your online studies at National Training?

  • The course is structured around learning materials (in pdf form that you can print out) and word document based assessments downloaded and submitted through our
    customised learning management system, Moodle.
  • You have access to all the learning materials from the beginning of your course, so you can work through at your own pace.
  • You will be asked to answer short answer questions, case studies, and projects depending on the learning outcomes required for each unit.
  • Once submitted, your trainer will mark the assessment within 7 days.
  • If there are issues, feedback is given, and you are free to re submit. There are no additional fees for resubmission.
  • Once this is done, you move onto the next unit.

What support do you get with your study?

You are well supported throughout your course, with an industry specialist Trainer. You can contact your trainer via phone, JoinMe, Skype or email, between Monday to Friday
9 am to 5pm as you progress throught your qualification, so you won’t feel alone. You can also contact National Training support staff when you need.


National has built its assessments to be user friendly, fully compliant and not repetitive.

Assessments include a variety of formats which will enhance your understanding:

             Case studies

             Multiple choice

             Short answer questions

             Workplace scenarios


If you do not have immediate workplace experience or policies to refer to, National provides access to its fully simulated workplace company; National Camper Trailers. Here you will find company departments, budgets, plans, policies and other documents to support your assessments.

Remember you can resubmit your assessments as many times as you like for no extra cost.

Pricing & Payments

Fee for Service $3,500 but specials are often available so check the Website for the latest specials.

The special price on our website is the total cost for your course, no extras for resubmission of assessments, printed materials, credit transfers, no extra surprises.

Payment Methods

• Credit Card


• Invoice to Company, you will need to provide invoicing details

• Paypal

• Monthly and weekly payment plans are available for all courses, including those on special.

National also has a seven (7) day cooling off period, if a student withdraws within seven (7) days of enrolment a refund of all monies paid less a $550 administration fee will apply.

Remember you can start as soon as you pay, no waiting for the semester to come around.



Duration – 12 months

As this is self paced, you are welcome to complete the course as fast as you like. However, we recommend that you complete 1-2 units per month to complete within the time limit.

Extensions are available – $400 for a 6 month extension, this is charged at the discretion of the CEO and if you have been working hard at your studies and are near completion the extension fee will be waived.

We find our students complete the course in varying time frames. It really does depend on your life situation. That is, your time, availability, background, skills and work rate.



All National Training’s courses are Government accredited.

It has National recognition under the Australian Qualifications Framework (AQF) meaning it can be used as a pathway to a university qualification, nationwide.

National Training’s RTO Code is : 21792                 

You can review NT’s registration on

Career opportunities

Management Job Roles

  • Coordinator
  • Leading Hand
  • Supervisor
  • Office manager
  • Team Leader
Recognition of Prior Learning

Recognition of Prior Learning (RPL) is available, this requires the student providing evidence to the assessor that they understand all the parts (or elements) of each unit.

The RPL assessment process can include quizzes, uploading documents that you have developed, supervisor testaments that you understand each of the unit elements and verbal reviews with the assessor.

RPL may be the right choice for those who can prove they have extensive industry experience and work skills, however often we find those with the knowledge skip the learning materials and go straight to the assessments.

If you wish to use RPL, please contact National Training. There are no further fee’s associated with RPL, however it is subject to assessment of your suitability by NT.

Need some help? Just ask us

On special from $1,755*
Nationally Recognised & Accredited
Normal Course Fee
Payment Options
* EFT, PayPal, Credit Card
Payment Plan Specials
12 months $163, weekly $38
Delivery Method
Online, with weekly webinars
12 Months Self Paced
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