All online, anywhere, anytime.
Secure your career or present yourself for promotion with a Certificate IV Leadership and Management, learn how to recruit, set performance goals, plans and develop your team. The National management qualification will support you in developing a complete understanding of what is required to be a manager, from workplace safety through to setting targets and plans for your team.
At National we deliver study across Australia to many students, those developing their career prospects and those securing their future, with industry experienced trainers who can provide a range of stories and scenarios that relate to the essential work skills and requirements of the Certificate IV Leadership and Management.
You can study anytime from anywhere around Australia or around the globe. Online study is the ideal option for students who need to balance their time and lifestyle, you are not dictated to by semesters and terms, you can start today, not in the first quarter of next year.
Benefits of Studying with Us
Self Paced Online Learning
Study online anywhere, anytime work to your own timetable with constant access to our dedicated trainers and support staff. Our flexible, industry relevant courses are fully online, tailored to a busy life schedule, allowing you to learn at your own pace when it suits you.
Recognition of Prior Learning
Do you already have extensive industry experience or work skills? Don’t spend time studying what you already know, use your existing knowledge to gain your qualification by applying for RPL.
For RPL the normal course fee is charged.
Specialist Trainers and Materials
National licenses Certificate IV learning materials and assessments from one of the industry’s largest suppliers.
All learning materials and assessments are completed on their LMS.
Flexible Payment Options
Our courses are flexible, and so is paying for them. Take advantage of up-front savings and get started right away.
12 month payment plans are also available, in either monthly or weekly instalments.
No extra fees or interest.
BSBLDR401 – Communicate effectively as a workplace leader
This unit describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up.
BSBWOR404 – Develop work priorities
This unit describes the performance outcomes, skills and knowledge required to plan one’s own work schedules, to monitor and to obtain feedback on work performance and development. It also addresses the requirement to take responsibility for one’s own career planning and professional development.
BSBMGT401 – Show leadership in the workplace
This unit describes the performance outcomes, skills and knowledge required to work with teams and individuals, their standard of conduct and the initiative they take in influencing others.
BSBLDR402 – Lead effective workplace relationships
This unit describes the performance outcomes, skills and knowledge required to collect, analyse and communicate information and to use that information to develop and maintain effective working relationships and networks, with particular regard to communication and representation.others.
BSBLDR403 – Lead team effectiveness
This unit describes the performance outcomes, skills and knowledge required to promote teamwork. It involves developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation.
BSBREL402 – Build client relationships and business networks
This unit describes the performance outcomes, skills and knowledge required to establish, maintain and improve client relationships, and to actively participate in networks to support attainment of key business outcomes.
BSBCUS402 – Address customer needs
This unit describes the performance outcomes, skills and knowledge required to manage the ongoing relationship with a customer, which includes assisting the customer to articulate their needs, meeting customer needs and managing networks to ensure customer needs are addressed.
Implement plans and projects
BSBMGT402 – Implement operational plan
This unit describes the performance outcomes, skills and knowledge required to implement the operational plan by monitoring and adjusting operational performance, producing short term plans for the department/section, planning and acquiring resources and providing reports on performance as required.
BSBCMM401 – Make a presentation
This unit covers the performance outcomes, skills and knowledge required to prepare, deliver and review a presentation to a target audience.
BSBRES401 – Analyse and present research information
This unit describes the performance outcomes, skills and knowledge required to gather, organise and present workplace information using available systems
WHS and risk management
BSBWHS401 – Implement & monitor WHS policies, procedures & programs to meet legislative requirements
This unit describes the performance outcomes, skills and knowledge required to implement and monitor the organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.
BSBRSK401 – Identify risk and apply risk management processes
This unit describes the performance outcomes, skills and knowledge required to identify risks and to apply established risk management processes to a subset of an organisation or project’s operations that are within the person’s own work responsibilities and area of operation.
Materials and Assessments
Online study at National Training
How do you complete your online studies at National Training?
- National purchases your learning materials from industry specialists, the course is delivered through our learning management system Moodle, assessments can be submitted as many times as required.
- We provide our materials as you complete units, so you can work through at your own pace.
- You will be asked to answer short answer questions, case studies, and projects depending on the learning outcomes required for each unit.
- Once submitted, your trainer will mark the assessment within 7 days.
- If there are issues, feedback is given, and you are free to re submit. There are no additional fees for resubmission.
- Once this is done, you move onto the next unit.
What support do you get with your study?
You are well supported throughout your course, with an industry specialist Trainer. You can contact your trainer via phone, JoinMe, Skype or email, between Monday to Friday
9am to 5pm as you progress through your qualification, so you won’t feel alone. You can also contact National Training support staff when you need.
Management Job Roles
- Leading Hand
- Office manager
- Team Leader