Social Media Marketing & Customer Service

Social Media Marketing and Customer Engagement, are 2 diplomas that allow you to develop your own brand, skills for an individual consultant through to the Group Marketing Manager. Projecting your corporate image whilst attracting new customers, requires investment and vision to tap the right areas in the ever changing digital market, everybody googles if you do not come up the first page, you have a problem.
With our industry experienced trainers and purpose built learning materials, you’ll be able to get your head around how to be on page one of Google, quickly.

10118NAT Diploma of Social Media Marketing

Once completed you’ll be one of a very select group of people applying for Social Media Manager position, with this qualification, this diploma is specifically designed to have you well versed in all aspects of managing a brand across all social media platforms, and advertising through those platforms

BSB50315 Diploma of Customer Engagement

Learn how to develop quality customer service and integrate it into your company, whether you want to improve your own sales or customer service skills or gain the skills to lead sales and customer service teams. Build a culture of continuous improvement, implement customer satisfaction measures.