Overview

As an accredited RTO the regulator requires National Training, to conduct student satisfaction reviews. Here is student feedback received over the last 12 months.
National values the student feedback, it is an excellent source of what works well and what needs to be improved in both our Learning Materials and the overall delivery of training.
The student reviews are an integral part of our continuous improvement program.

BSB50215 – Diploma of Business


Allan
24-Jul-18

Pros : its self paced which works for me with working full time
Cons : The package is good and requires no major improvements in my opinion.

Amanda
17-Jul-18

Pros : Simone answered my questions properly and suggested me do the nnedful.
Cons : more youtube videos.

Branko
03-Jul-18

Pros : Articulating scenarios of business ideas and processes through each assessment.
Cons : The training assessment workbook may need a review as some of the questions, project and case study questions can be open to interpretation.

Melissa
25-May-18

Pros : The best aspects of the training was that I learnt new skills to demonstrate in my current role and up-skilled my knowledge in other aspects that I didnt know.
Cons : N/A

Zhou
12-May-18

Pros : the knowledge was practical that I could use at work.
Cons : the site needs more information, such as some common problems and solution.

Joanne
07-May-18

Pros : I was able to reconfirm skills I have already learnt through my job and also developed new skills in areas I have not covered in my job
Cons : Some of the questions are very clear and I felt the need to ask the training coach for clarity, however, the coach was always available to help with this.

Chloe
30-Apr-18

Pros : The Flexibility and time frame
Cons : Assesments were not challenging enough

Lay
26-Apr-18

Pros : Flexibility of time
Cons : Nothing

Samuel
04-Apr-18

Pros : Easy to do from home
Cons : More engaging assessment

Toni
19-Mar-18

Pros
: The new knowledge and skills I learned
The help provided by instructors

Cons : Very rarely but at times the questions did not fully clarify what was required

Marlin
12-Mar-18

Pros : The unit booklets were very helpful, so were the videos etc.
Cons : More help information in the unit booklet on the case study, like a small example.

Joshua
07-Mar-18

Pros : The ability to give my own examples from my organsation
Cons : Sometimes information is hard to find within the learner guide, you are emcouraged to do some extra research, later in my course they added a lot more website links

Samuel
01-Mar-18

Pros : The flexibility is great.
Cons : Sometimes there were questions that I found did not make clear sense. Also I got confused with some questions not being clear on what is to be expected (Like word limits, or an example of what they are looking for)

Samantha
10-Feb-18

Pros : The units were easy to understand
Cons : nothing

Rhiannon
06-Feb-18

Pros : The online system was so simple and easy to use! I love being able to work at your own pace too, it is so suitable for someone who works full time.
Cons : I guess maybe the video and audio quality of the training videos could be better, in the alst unit some cut off before all the topics in the learner guide were addressed (ended suddenly).

Samantha
28-Jan-18

Pros : Being able to apply the strategies and methods taught to answer and develop logical answers
Cons : Some questions were hard to relate to the e-booklet provided

Therese
27-Jan-18

Pros : My trainer, Simone Dawson was amazing. She let me know right from the start the areas that I needed to improve on icluding referencing etc and always responed quickly to any queries I had. She was also very quick to mark assignment and to respond with results which is the very best thing. I loved the improvements made to the Moodle too, it made life much easier. I wish I had Simone for all my training, shes the best.:-)
Cons : I found the grading page hard to decipher.

Mark
22-Jan-18

Pros : That I could do it all online, in my own time.
Cons : Some of the subject assessment major tasks were confusing to understand and very large to complete.

Elizabeth
03-Jan-18

Pros : I loved this training because of the flexibility it gave and the up to date knowledge in the industry. I work in the business industry and as I was completing the course things I had learnt became a part of my work. Simone Dawson was great.
Cons : I would not have improved anything, I think it was great.

Nicole
17-Dec-17

Pros : being online.
Cons : The course itself changed whilst i was doing it meaning that workbooks were then provided including in the format Microsoft word to enable you to download and complete. I did not have Microsoft word and preferred the old way.

Frank
28-Nov-17

Pros : Leaning to realistic sererios.
Cons : NIL

Jacqui
10-Nov-17

Pros : The ability to complete the training within my own timeframe
Cons : I cant identify any areas for improvement

Benjamin
27-Oct-17

Pros : The material provided was relevant to the assessments and my training
Cons : More interaction between or with other learners if they need to

BSB50415 – Diploma of Business Administration


Rossella
31-Jul-18

Pros : Flexibility
Cons : None at this stage

Nazrul
26-Jul-18

Pros : Studying at your own pace.
Cons : I would suggest more resources provided if possible.

Jacob
04-Jul-18

Pros : Self paced, helpful trainer, easy assigments
Cons : cant really think of any

Marina
03-Jul-18

Pros : quick learning
Cons : nothing really

Ashlee
11-Jun-18

Pros : The best aspects of the training were the accessibility to trainers and their prompt replies.
Cons : Sometimes the content in the Learner Guides were a little hard to follow.

Grace
29-May-18

Pros : Doing the assessment projects expanded my knowledge by having to research the various topics and come up with my own answers.
Cons : It would help to have a trainer in WA to help those who live here.

Caitlin
23-May-18

Pros : Learning skills that relate closely to my line of work and how to put these skills into practice at work
Cons : Nil

Amy
22-May-18

Pros : Lots of material to read, self assesment were my fav.
Cons : Clear instructions needed

Daniela
01-May-18

Pros : I could work in my own pace
Cons : Some thing i couldnt find in the learners guide

Susan
24-Apr-18

Pros : The best aspects of the training was the flexibility and the help that was available from the trainers
Cons : everything was great and the training was the best online training I have received

Fabio
21-Apr-18

Pros : Flexibility
Cons : assessments too hard

Amanda
02-Mar-18

Pros : It was so nice to go at my own pace. I liked how I got prompted when a subject was beyond the 4-6 weeks mark for sending in.
Cons : All good

Akta
01-Mar-18

Pros : Well knowledgeable trainer and materials provided in Video form.
Cons : Trainer's guidance

Leanne
25-Feb-18

Pros : Self paced and flexible hours
Cons : Navigating around the moodle

Teili
20-Feb-18

Pros : I received sufficient and relevant theory and knowledge based learning during my course.
Cons : None. Find it great.

Delaine
04-Feb-18

Pros : Easy to understand
Cons : Nothing

Joanne
31-Jan-18

Pros : Flexibility of time. Support from Instructor available at all times.
Cons : The learner guides could use more information and resources links.

Indira
14-Jan-18

Pros : The online Moodle
Cons : None

Kyla
31-Dec-17

Pros : Learning new and relevant information.
Cons : Nothing needed improvement.

Darleen
02-Dec-17

Pros : The support
Cons : Too much assessment

Thomas
01-Dec-17

Pros : Online flexibility.
Cons : none that i can think of.

Karina
30-Nov-17

Pros : Prompt feedback from trainer
Cons : Cannot think of anything

Annalien
25-Nov-17

Pros : The flexibility
Cons : .

Laura
25-Nov-17

Pros : The amount of resources that were available at any time.
Cons : Assessments were very hard for some units and too easy for others

Milosh
16-Nov-17

Pros : Quick feedback, the updated learner materials (version 2) were excellent, the ease of use of the LMS
Cons : The materials needed some updating for a few courses but this has been done throughout the completion of my diploma

Stephanie
14-Nov-17

Pros : Using what you learnt in the guide to answer sceneries via the assessments. It gave a good overview on how to use the skill you learnt.
Cons : As the Moodle site was being upgraded it was a little bit harder to see just what you needed to do for the assessments but once it was all done, it became clear and straightforward way to do the assessments without confusion.

Lachlan
11-Nov-17

Pros : The best aspect was how simple it was to simply download the booklet, complete it and reupload it, that was much better than what you guys had before
Cons : Nothing really

Linda
06-Oct-17

Pros : Flexibility, feedback and content
Cons : Some of the assessment questions were very similar and I felt like I was repeating myself sometimes.

Marko
27-Sep-17

Pros : Online
Cons : Some of the questions were not very clear.

BSB50615 – Diploma of Human Resources Management


Janeine
19-Aug-18

Pros : I worked at my own pace and when I was taking longer than expected to submit a subject, I was sent a reminder to keep at it. It was encouraging and kept me on track. The course material and the assessment was very relevant to my expectation and being currently employed in the field I was studying it was all very relevant.
Cons : I would like to be able to chat online to other students who may have been studying the same subjects as I enjoy group discussions.

Rachel
26-Jul-18

Pros : Online – you can do at your own pace.
Cons : I was happy with the overall layout of the training.

Narelle
16-Jul-18

Pros : I enjoyed doing it online and Simone was fantastic
Cons : N/A

Amy
13-Jul-18

Pros : The flexibility.
Cons : Maybe a bit more variety in the assignments?

Jennie
09-Jul-18

Pros : Time flebility is the most important advantage. You can relax and do the assignments
Cons : Moodle is a bit complicated

Stephanie
06-Jul-18

Pros : The support, simone is brilliant
Cons :

Stephanie
06-Jul-18

Pros : The best aspects were the different scenarios given and the explanatory learner guide. I liked that there was no pressure and that I could complete it all with some fantastic support. Simone was a great trainer who was always available when I needed her and gave me numerous different perspectives to think about. She did not make me feel stupid for asking questions and was really thorough in her approach. She is a fantastic asset to National Training!
Cons : Assesments were too hard

Alex
06-Jul-18

Pros : Testing my knowledge
Cons : More interesting

John
06-Jul-18

Pros : I was able to take innovative and practical practices learnt from the training back into the workplace. The trainers were engaging and subject matter relevant. As the training was outside of work I made new connections with course participants outside my industry.
Cons
: More time.
�Some notes material.
�Longer! It was excellent.
�More time to role play scenarios. Very useful!
We could have gone on for longer!
�More practical tips re: introducing idea of PD.
�Smaller group work.
�Would be good to have an ongoing GP training programme.
� Case reviews

Edwina
28-Jun-18

Pros : Easy to follow learner guides whereby I could find further information elsewhere if required. All questions were understood and easy to come to an answer once research had been conducted. I developed a lot more knowledge in this industry and I was interested in the course and what I was studying almost the whole time.
Cons : Sometimes the questions were repetitive and answering in different ways was difficult. But overall, a great course.

Wendy
20-Jun-18

Pros : I found the training to be very appropriate to my role in the workforce. I studied part of the Diploma with another training organisation and nearly every assessment was writing a formal report which became rather boring and in the workforce in the past 30 years I have only ever had to write one formal report. I changed over to National Training and the assessments were varied and based more on policies and work sheets that I have actually implemented in my work place. The course through National Training is much more suited to an HR role in the work force and has given me the skills to develop and implement HR systems in my workplace.
Cons : The course I studied didnt need any improvement, I found it to be very comprehensive with a significant amount of resources.

Julia
15-Jun-18

Pros : completed my diploma in 8 months, quick and easy
Cons : not really

Tanya
26-May-18

Pros : The flexibility and the response times to my assessments being marked
Cons : Some of the questions are a direct copy of the criteria – perhaps they could be reworded.

Mikayla
24-May-18

Pros : The small amount of strategic thinking involved in a few of the assessments.
Cons : Sometimes the questions were not clear, or they were repeated throughout assessments.

Zachary
22-May-18

Pros : Gaining experience and understanding exactly how to combat situations as well as gaining a new understanding on how to word answers.
Cons : Nothing

Tiffiny
10-May-18

Pros : Got my assesments marked regularly. Changes in assignments were suggested clearly by the trainer
Cons : Stuck with one or two assessment questions rest was smooth.

Elizabeth
23-Apr-18

Pros : Being able to have so much support
Cons : The youtube videos were incomplete

Lisa
13-Apr-18

Pros
: The fact I could go at my own pace.
When I needed help Simone was there (thank you Simone) to answer any questions I had. Everyone helped me when I called the office for any queries. Friendly staff.
The reading materials in sections I found to be the best way to break the unit down and not to feel overwhelmed.

Cons :

Lisa
13-Apr-18

Pros :
Cons : If I had to chose something it would be the review quiz at the end of each unit, I liked the self quiz but found the review quiz maybe not necessary.

Lauren
09-Apr-18

Pros : The training is easy to access, reasonably priced and flexible so can be completed at your own pace and easily fits in with any schedule. The best aspect for me was being able to work full time while completing the course and still having a great work life balance.
Cons : I felt like I would have benefited more from receiving some constructive feedback. Positive feedback is great but I think it would help to increase learning to implement constructive feedback on areas that could be improved or better answered. Some of the assessment questions were very similar so at times felt like I was almost repeating myself and some Questions did not relate to the learner guide, however I was easily able to find information from other sources to assist in answering. Also, I had experience from work in writing up policies and procedures but did note that this was not explained in any of the learner guides which could be challenging for anyone wanting to study straight out of school or without this knowledge. Otherwise I felt the course was great.

Lilian
05-Apr-18

Pros
: On line
At my own pace
Trainer there by email/phone if I needed her
Leaner material

Cons : Dashboard can be more user friendly with more information available in it.

Kirrn
04-Apr-18

Pros : Tutor replied to questions in A timely manner and I was able to understand in the first response what I needed to do.
Cons : More Utube videos to expalain stuff wold help

Jennifer
02-Apr-18

Pros : Reseaeching answers
Cons : All was good

Hannah
18-Mar-18

Pros : The BEST ASPECTS of engaging with National Training and the teachers was being able to study and learn in my own spare time. I was able to manage my personal time and activities and complete assessments when I felt the desire. The training was able to provide me with real life scenarios to reflect and learn about while implementing my own ideas, theories and knowledge.
Cons : Within the theory assessments, I found some questions confusing to understand. However, having access to encouraging and helpful teachers, I was able to ask assistance / clarity over the question. I generally always had a reply within the next business day.

Melissa
15-Mar-18

Pros : practical application of skills to produce documents typically required of role.
Cons : Please do not improve it, but there is some swearing on one of the recordings (forget which one), lecturer must have a cat or small child. Hilarious hidden gem! love it.

Nicola
13-Mar-18

Pros : Self paced online
Cons : More interactivity.

Robyn
11-Mar-18

Pros : It was online and at your own pace. The materials were in clear English and helped. Simone was amazing and so very helpful.
Cons : Think that it was wonderful. Only found a couple of spelling mistakes with American spelling instead of Australia but that is just a thing I look for in my job.

Bebhinn
07-Mar-18

Pros : The feedback provided after assessments. The availability of Simone throughout the course. The case study of NCT
Cons : NA

Kimberley
01-Mar-18

Pros : Being able to work at your own pace was great, especially if you work full time. Access to help from trainers was very easy.
Cons : Did not take my file foramts

Nicole
28-Feb-18

Pros : applying all knowledge learnt into the final projects at the end of the subject.
Cons : It would be useful to have the subject notes in booklet form and mailed out to each student.

Doreen
28-Feb-18

Pros : Online with no classes to attend – I did this at my own pace and own time
Cons :

Alice
28-Feb-18

Pros : this was the best option for me as I am working full time. Little study on weekend and I was comfortable with the unit. Trainer Simone was also prompt and easy going.
Cons : really cant think of one.

Nick
25-Feb-18

Pros : I have been out of studying for quite some time, 11 years to be exact, so for me the best aspects was learning the new material and legislations which was very easy to understand and answer accordingly. Simone, my trainer provided great feedback and also answered any questions I had a long the way very promptly.
Cons : Overall my experience was very satisfying, however there are some questions over the course which were hard to understand and thus by braking down I was able to work step at at time.

Rebecca
22-Feb-18

Pros : the learning being based around a fictitious company, gave the learning context and felt more practical.
Cons : File uplaod limits caused some problems

Emer
21-Feb-18

Pros : Self paced learning
Cons : All good

Sheila
13-Feb-18

Pros : The best aspects were the clear and direct application of theories and case studies.
Cons : I just reckon some of the questions are too literal, just exactly the same as the title of the unit/course. Maybe we can construct the questions in a different way that will develop more the analytical skills of the trainees. Just a thought 🙂

Cody
09-Feb-18

Pros
: Learning and developing my knowledge.

Learning skills such as aranging interviews
Kpis
Developing employees by organising such training

Cons
: I enjoyed all aspects.

I might add that Learning and developing with hands on experience will develop your knowledge.

Katie
06-Feb-18

Pros : Assessments were marked very quickly, any help that I asked for was also answered very quickly
Cons : More interaction on forums, the videos were a bit mundane

Lissa
31-Jan-18

Pros : How it is online and self paced. As I have a busy life I was able to work studying around myself and do it in my own time whenever it suited me.
Cons : N/A

Christine
27-Jan-18

Pros : Self paced online learning
Cons :

Christine
27-Jan-18

Pros :
Cons :

Melissa
27-Jan-18

Pros
: There were a few topics I enjoyed such as the payroll side of things.
The assessment sheets were well set out and easy to understand the expectations.

Cons : The assessments were too easy

Leyla
21-Jan-18

Pros : Very good
Cons : I think the Training was good.

Sabine
13-Jan-18

Pros : studying on my own pace
Cons : i found the assignments long – some questions felt repetitive

Kirsty
08-Jan-18

Pros : The NCT database information was extremely useful.
Cons : There were some american spelling and grammer errors within the materials.

Jamie
08-Jan-18

Pros : Simone was amazing so knowlegable and helpfil
Cons : n/a

Suzanne
05-Jan-18

Pros : The best aspects of the training was the ease at which you could do it. You can read online or print the learner guides, there was videos and webinars for support. Loved the variety of the training resources.
Cons : Cant think of any. Love my experience with National training.

Tanja
03-Jan-18

Pros : NA
Cons : NA

Renee
31-Dec-17

Pros : Flexibility – no deadlines other than course completion date.
Cons : Videos were poweroints with dull voice over

Thin
26-Dec-17

Pros : Able to resubmit assignments if it does not meet the requirements, as well as the trainer have been helpful through the training.
Cons : More resources

Damien
13-Dec-17

Pros
: I thought the NCT aspect was great and worked well.

Simone was approachable and always up to date.

Cons : I do not pretend to be a curriculum expert, I did wonder if assessments could have been shorter or if some questions could have been combined, simplified.

Nidhi
28-Nov-17

Pros : My trainer, she made the course easy to understand
Cons : Nothing

Tresa
26-Nov-17

Pros : I was able to set my own pace
Cons : Powerpoint voice overs for some presentations

Darlene
25-Nov-17

Pros : Relevant information provided and the ease to study at my own pace
Cons : it would be nice to have been given feedback on areas where i needed to develop my knowledge further and identify where my strengths were. Just helps beyond knowing i showed competence in passing the unit but how competent was I.

Aline
23-Nov-17

Pros : being able to learn at my own pace.
Cons : Some of the material was hard to understand

Heather
17-Nov-17

Pros : My Trainer was always available if I needed help.
Cons : No issues

Shaughan
17-Oct-17

Pros : I liked how easy it was to access the material and how the assessments were based around real life case studies.
Cons : Nothing, the training was far better than other places I have done

Holly
22-Sep-17

Pros : Quick response response rate from teacher
Cons : Nothing much with the help of Simone

Lauren
26-Aug-17

Pros : Flexibility to complete anywhere at own pace. Content was informative.
Cons : The site was a little clunky at times when trying to enter assessments

Danielle
22-Aug-17

Pros
: Full flexibility to complete on line and self/fast paced.
Full assistance from Dale and Simone who supported my needs and requirements to complete within the timeframe I needed (thank you!).
This course enabled me to apply and be successful in my new role.

Cons : Some of the assessment submissions were a little repetitive but is still good as a re-enforcer.

BSB51415 – Diploma of Project Management


Scott
11-Jul-18

Pros : Graham Hedley was a fantastic trainer. The unit topics covered the aspects for project management. The case studies usually gave enough information to answer most of the questions effectively without needing to use the reading material.
Cons : Reading material do not provide enough examples to how it is used in a prject management or real life setting, examples were too easy

John
28-May-18

Pros : I had to research topics myself which helped in the learning process.
Cons : A few question were a little ambiguous and as such I was not wholly sure of my answer.

Rafael
22-May-18

Pros
: Up to date
. At your own pace

Cons : Not all answrs could be found in the reference material, had to research and ask the trainer

Steven
20-May-18

Pros : How relevant the Case Studies were especially in relation to my current position as a Portfolio Manager. They were extremely helpful and found myself comparing similar issues with problems I have encountered at work and developed solutions for.
Cons : New trainer Graham was much better at communicating

Mark
18-May-18

Pros : Online, all information in one place, so organisation of the work and the resources was easy
Cons : Probably need more information about expectations, assessmnets were marked quickly

Kylie
11-May-18

Pros : The best aspects for me in the training was being able to complete the modules in my own time, I was not pushed to have the modules submitted in a certain time frame. Which in turn you take your time and learn at your own pace.
Cons : It worked well for me

Matthew
24-Apr-18

Pros : The trainer was easily approchable and prompt return of emails.
Cons : Time to mark assessment.

Samantha
18-Apr-18

Pros : Online assess and assessments.
Cons : One of the 12 units that formed the Dip Project Management did not feel relevant. Only based on my experience, perhaps a different unit would be more aligned with Project Management.

Ross
09-Apr-18

Pros : Got to finished the course in 8 months as trainer were very promt in their replies. Assements were fair and straight forward.
Cons : Moodle interface can be updated.

Samuel
30-Mar-18

Pros : Online, self paced, prompt results from trainers, good materials
Cons :

Adam
24-Mar-18

Pros
: The flexibility of the due dates of the assessments
The assistance and encouragement from the trainers

Cons : Not as much in need of improvement, but to ensure the questions werent asking the same question in a different form for the same answer

Nicole
11-Mar-18

Pros : online learning
Cons :

Nicole
11-Mar-18

Pros :
Cons : Nothing

Ryan
10-Mar-18

Pros : Being online
Cons : Videos need lots of improvement

Guoju
22-Feb-18

Pros : Self managed pace.
Cons : Not much I would change

Stephanus
20-Feb-18

Pros : The flexibility to complete the course online whilst working full time was a great way to complete my Diploma.
Cons : The new moodle, allowing students to work offline has been a great improvement.

Travis
11-Feb-18

Pros : Availability of all content from the beginning of the course, allowing progression at the learner's pace
Cons : I kept needing to reset my password

Daniel
23-Jan-18

Pros : case studies were well set according to the unit and learner guide book
Cons : Nothing really

Michael
16-Jan-18

Pros : I enjoyed the mix of short answer questions from the learner guide and practical assessments which required more research.
Cons : Some of the assessments in the learner guide could be a bit clearer.

Jude
12-Dec-17

Pros : The thorough and depth resources and materials that was given to study and do as assignments.
Cons : Just simply a faster response from the trainers towards the students.

Brent
06-Dec-17

Pros : Online.
Cons : Was good enough for me.

Tracey
25-Nov-17

Pros : Having to think about the case study provided and relating the assessments to them.
Cons :

Christopher
29-Aug-17

Pros : Flexable working and good communication from trainers.
Cons : Access to new units in the moodle were delayed.

Mandeep
16-Aug-17

Pros : online training
Cons : material

BSB51915 – Diploma of leadership and management


Ivor
11-Aug-18

Pros : Flexibility and working at your own pace.
Cons : Some modules needed more material to support instead of needing to do your own research

Annemarie
05-Aug-18

Pros : Research based enabling the student to learn more
Cons :

Annemarie
05-Aug-18

Pros :
Cons : Nil

Brendan
02-Jul-18

Pros : Learning and developing my existing skills
Cons : –

Christina
02-Jul-18

Pros : best aspects were the case study's as this put the information into perspective and i learnt how to do this properly
Cons : Nothing really . it was all clearly understood – i did have a few confusions but me assessor helped and guided me through these areas

Catherine
28-Jun-18

Pros : Providing an example company to work with (National Camper Trailers) helped with understanding how the course material was relevant to managing an organisation.
Cons : Course material seemed a bit general. Could have been improved by giving more detail and providing specific examples to explain concepts.

Nathan
06-Jun-18

Pros : Flexibility to learn at your own pace.
Cons : Wording of assessment questions and more explanation of what is expected in activities.

Lee
04-Jun-18

Pros : Graham was helpful. He helped me in understanding what to do in the assignment.
Cons : N/A

Natalie
28-May-18

Pros : Easy to access assignments and flexiblilty in time completing them.
Cons : Not all learning materials provided the answers to the questions asked in assignments.

Lisa
26-May-18

Pros : The self paced and flexible access to Moodle
Cons : It would be helpful to have expected word/page lengths for the assessment task. I thing some assements were longer than my uni assignments.

Robert
22-May-18

Pros : Overall good topics were covered and the level of required work was at a good level where I felt I could complete the work an that I was learning new skills
Cons : Some learning components did not contained expected work limits which made it difficult to determine how much detail is required, this has since been fixed

Hayley
07-May-18

Pros : The flexibility& support
Cons : The case studies sometimes were hard to relate to as it wasnt in the industry I am in (this wouldnt be a problem for everyone)

Jason
22-Apr-18

Pros : self paced
Cons : mostly ok

Shaun
11-Apr-18

Pros : Having Simone to call on. She was great.
Cons : Had trouble uploading

Simon
06-Apr-18

Pros : Flexibility in the approach and how assignments are completed. Flexible approach in the timing of when units and assignments are completed
Cons
: * Scenarios are too out of date, referring to old methods of archival, information systems and general technology.
* More videos related to training would be useful.

Daniel
15-Mar-18

Pros : Flexibility of learning.
Cons : No big issues, sometimes needed to clarify questions with trainer

Ranka
12-Mar-18

Pros
: Training covered all topics what I need.
Simone very supportive.
Checking assessments on time helped me to complete course quickly.
Flexibility to complete subjects.
Clear material.

Cons : Practical part. Training is good for people already experienced Leadership and Management, however if I am new in the field I am not sure I will be able to complete the course.

Kate
06-Mar-18

Pros : its flexible, relevant and each assessment was informative and easy to maintain
Cons : the resources to each assessment (some didnt have modules)

Thomas
05-Mar-18

Pros : Time management was easy. Plenty of time to completed the course
Cons : case studes can have variety in them. Was too easy for me.

Julie
01-Mar-18

Pros : I liked that I could complete the training at my own pace.
Cons : Some of the learner guides had spelling mistakes etc

Susan
27-Feb-18

Pros : The flow of the modules and the subject content allows a trainee to progress and develop.
Cons : As i reside in a different country understanding the differences or formats of laws and how they are applied within Human resources and Work Health and safety.

Anna
25-Feb-18

Pros : Training covered all areas I was interested in.
Cons : Nil.

Kris
16-Feb-18

Pros : There are various modes of training materials. The course information was comprehensive
Cons : More examples

Nathan
03-Feb-18

Pros : Being able to use my current work place and experience to learn other aspects of my course and gain a better understanding of my role.
Cons : The best change while doing my course was having the assessments in word doc and being able to work offline when needed. Before hand it was sometimes a lot harder if you are travelling for work.

Mikella
31-Jan-18

Pros : Trainer assistance
Cons :

Mikella
31-Jan-18

Pros :
Cons : No issues too big

Mateo
31-Jan-18

Pros : Very interesting materials
Cons : sometimes there were not enough info

Colleen
29-Jan-18

Pros : Could work at my own pace and in my own time
Cons : Nothing

David
21-Jan-18

Pros : Reinforced existing knowledge. Expanded and gave me new insights and was flexible to fit around my work/life.
Cons : Nothing that comes to mind.

Gaye
18-Jan-18

Pros : Self Paced learning – bringing my own practice and skills and knowledge into real life scenarios
Cons : Nothing at all. Some of the National Trailers documentation needs to be moved so that all National Trailer documents are together instead of being embedded into some of the units.

Dieter
06-Jan-18

Pros : The diversity
Cons : Mostly none.

Shelley
05-Jan-18

Pros
: The learning platform was always accessible and I experienced no difficulty in login in, submitting assements, emailing trainer, or accessing the resources.
the training has guides that relate to the assessements.
The trainer marked assessements in a very timely, gave helpful feedback and responsed to any enquiry.
The course could be completed at a suitable pace, accommodating fluctatuations in ability to dedicated concentrated time; making up time or taking a little more time with some units.

Cons : One or two of the learning guides contained information that was not quite aligned with what the assessment was referring to or asking about, although the information could be sourced elsewhere.

Kevin
04-Jan-18

Pros : Practical approach in learining material which we can relate.
Cons : nothing much. Thanks

Aneta
25-Dec-17

Pros : The fact that you could log in and out at any time and day
Cons : There were some areas where the wording wasnt clear. Had to read over the question in order to understand it.

Isabelle
22-Dec-17

Pros : Easy to understand questions with relevant materials
Cons : I thpught a few assessments could included videos for additional reference as not everyone learns trough reading.

Bradley
17-Dec-17

Pros : The online side was convenient, and the information provided was beneficial
Cons : some of the questions were difficult to understand and required input from the trainer to understand

Breearna
14-Dec-17

Pros : The flexibility and availability of all the modules was excellent. Each module was interesting and kept my interest most of the time. I enjoyed the course so much that I completed it early. The best aspect was having a reply from Simone extremely fast, she never kept me waiting more than a few days.
Cons : A bit more detail with describing exactly what is required with an assessment especially the case studies.

Tia
13-Dec-17

Pros : I could do the training in my own time
Cons : Need better communictaion when they add new units

Bee
24-Nov-17

Pros : flexible
Cons : all good

Catherine
22-Nov-17

Pros : That I was able to work at my own pace and from home after work.
Cons : More interactive examples would be good

Tendai
17-Nov-17

Pros : Assessments
Cons : Everything was good for me

Yanni
11-Nov-17

Pros : learning more about the business aspects and educate more about this area.
Cons : Learning how to talk to people.

Abhishek
27-Oct-17

Pros : The assessments were very good
Cons : The study guides could include more details about how to make the operational plans

Suzi
14-Sep-17

Pros : Can be done at my own peace.
Cons : Quicker reply from teachers.

FNS50215 – Diploma of Accounting


Andrew
07-Aug-18

Pros : The ability to carry out the study at my own pace
Cons : The flow of the learning documentation needs improvement

Kara
30-Jul-18

Pros : The flexibility.
Cons : Moodle seems to be an under utilised resource by trainers. While I enjoyed the course and there were some modules that I did learn something new, I was expecting more practical data entry tasks, not so much theory around governing my conduct. I feel the ration for this was tilted too far to the theory side.

Natasha
27-May-18

Pros : The flexibility to study in my own time.
Cons : N/a

Lindsey
23-May-18

Pros : Gaining a broader knowledge base.
Cons : Some questions appeared irrelevant to the material provided

Suzanne
02-May-18

Pros : not to hard, do able assigements
Cons : stuff is boaring to read.

Johanna
30-Apr-18

Pros : I liked the mixture of open questions and tasks
Cons : None really

Katherine
15-Apr-18

Pros : The flexibility
Cons : learning materials cotain too much information

Graeme
05-Apr-18

Pros : The training covered a wide range of topics as well as some real world style scenarios
Cons : l can not recall much that is really in need of improvement. It always helps if there are more examples and exercises.

Abigail
02-Apr-18

Pros : That I can go online anytime to complete my assignments.
Cons : training materials improved a lot with version2

Elsie
11-Mar-18

Pros : The layout of the assessment workbook questions that were directly in correlation with the textbook sections made it very easy to refer between the two documents and learn the required answer efficiently, and refer back to in where required.
Cons : Assessments were too hard, and some case studies included results from previous questions

Debbie
18-Feb-18

Pros : Being able to work at my own pace, and log on whenever I have spare time.
Cons : Not much I would change

Sunita
12-Jan-18

Pros : Prompt response of trainer, feedback system
Cons : the number of webinars should be increased for accounting course

Svetlana
13-Dec-17

Pros
: 1. flexible time and price,
2. the course improved my written skills,
3. helped to understand some differences between Australian accounting system and accounting in my country,
4. I discovered some ideas which I could use at work.

Cons : feedback from teachers

Jacqueline
25-Nov-17

Pros : I really enjoyed the course. The outline was great and the material was easy to apply to everyday work schedule.
Cons : They added a new unit and my dashboard chnged to have an extra unit

Russell
25-Nov-17

Pros : The flexibility
Cons : No real problems

Yvonne
13-Sep-17

Pros : Questions are based on a case study. Enjoyed analysing it.
Cons : The training platform. I had to request they find my file which they did

TLI50415 – Diploma of Logistics


Ghazala
04-Jul-18

Pros : The best aspects of this training included the unlimited support we had from our trainers, as well as the very realistic assessments and easy to understand workbooks.
Cons : Easy questions were sometimes worded strangely, making it hard to understand.

Tisa
27-Jun-18

Pros : Working in warehouse and doing diploma of logistics simulteneously was very easy as material was related what I do.
Cons : More international examples will be appriciated. Thanks

Melissa
18-May-18

Pros
: self-paced
Trainer – Peter very responsive so extra gratitude from me for that
quizzes
clear outlines and expectations
platform is pretty good
reasonably challenging and I already apply what I learned – has helped me find work already

Cons : Assessments hard to follow

Mandy
09-May-18

Pros : Self paced. Efficiency from the trainers in marking assessments.
Cons : More webinars and videos

Beau
04-May-18

Pros : The flexibility, in all respects. Allowing a choice as to what unit to do next made it interesting for me, and the ability to work when it suited me was the best part of the training
Cons : Access to other learning materials would be helpful, maybe videos or webinars.

Shane
27-Mar-18

Pros : Acquiring full logistics best practices from employing staff through to setting up and running your own business.
Cons : All ok.

Yen
23-Feb-18

Pros : The structure of the program and its materials
Cons : Online portal where students need to upload their assignments on. It didnt like my file formats

Hieu
23-Feb-18

Pros : The flexible time for learning help me complete my course without interrupt my work.
Cons : It would be good to improve interaction between students by giving group assignment.

Benjamin
20-Feb-18

Pros : Everything online, makes life easy
Cons :

Benjamin
20-Feb-18

Pros :
Cons : Questions in the assignments were too simple or too hard

Karl
19-Feb-18

Pros : The moodle was good especially after the up grade
Cons : some of the questions in the documents had small typos

Emmily
15-Feb-18

Pros : The material is relevant to my role progression
Cons : At first the intra net was a little confusing to use but that was fixed and is now more user friendly

Tony
07-Feb-18

Pros : constant feedback
Cons : communication

Timothy
25-Jan-18

Pros : To expand my knowledge and to research best management options to better my management skills.
Cons : None they where all to a very good standard

Jesse
17-Jan-18

Pros : Own paced training suited my busy work schedule
Cons : Need some more worked examples.

Aiden
16-Dec-17

Pros : Flexible
Cons : Support materials.

Gavin
11-Dec-17

Pros : it was easy to follow and all the modules where well presented and laid out
Cons : None it was all self explanatory and was well laid out

Yu
05-Dec-17

Pros : supportive staff
Cons : learning guides

Miles
17-Oct-17

Pros : Doing it at my pace
Cons : Moodle itself

Christopher
28-Sep-17

Pros : The Trainer Peter Rivers provided excellent guidance and knowledge of course content, flexibility of training, applying theory knowledge in a practical environment in the workplace.
Cons : Not many issues

Questionaire Result

1. I developed the skills expected from this training.
Strongly Agree:
77 (50.99 %)
Agree:
73 (48.34 %)
Disagree:
1 (0.66 %)
Strongly Disagree:
0
2. I identified ways to build on my current knowledge and skills
Strongly Agree:
89 (58.94 %)
Agree:
60 (39.74 %)
Disagree:
2 (1.32 %)
Strongly Disagree:
0
3. The training focused on relevant skills.
Strongly Agree:
81 (53.64 %)
Agree:
67 (44.37 %)
Disagree:
3 (1.99 %)
Strongly Disagree:
0
4. I developed the knowledge expected from this training.
Strongly Agree:
70 (46.36 %)
Agree:
76 (50.33 %)
Disagree:
4 (2.65 %)
Strongly Disagree:
1 (0.66 %)
5. The training prepared me well for work.
Strongly Agree:
62 (41.06 %)
Agree:
86 (56.95 %)
Disagree:
3 (1.99 %)
Strongly Disagree:
0
6. I set high standards for myself in this training.
Strongly Agree:
85 (56.29 %)
Agree:
63 (41.72 %)
Disagree:
3 (1.99 %)
Strongly Disagree:
0
7. The training had a good mix of theory and practice
Strongly Agree:
56 (37.09 %)
Agree:
80 (52.98 %)
Disagree:
14 (9.27 %)
Strongly Disagree:
1 (0.66 %)
8. I looked for my own resources to help me learn.
Strongly Agree:
76 (50.33 %)
Agree:
66 (43.71 %)
Disagree:
8 (5.30 %)
Strongly Disagree:
1 (0.66 %)
9. Overall, I am satisfied with the training
Strongly Agree:
86 (56.95 %)
Agree:
62 (41.06 %)
Disagree:
3 (1.99 %)
Strongly Disagree:
0
10. I would recommend the training organisation to others.
Strongly Agree:
90 (59.60 %)
Agree:
58 (38.41 %)
Disagree:
3 (1.99 %)
Strongly Disagree:
0
11. Training organisation staff respected my background and needs
Strongly Agree:
92 (60.93 %)
Agree:
59 (39.07 %)
Disagree:
0
Strongly Disagree:
0
12. I pushed myself to understand things I found confusing.
Strongly Agree:
87 (57.62 %)
Agree:
62 (41.06 %)
Disagree:
2 (1.32 %)
Strongly Disagree:
0
13. Trainers had an excellent knowledge of the subject content.
Strongly Agree:
79 (52.32 %)
Agree:
71 (47.02 %)
Disagree:
1 (0.66 %)
Strongly Disagree:
0
14. I received useful feedback on my assessments
Strongly Agree:
73 (48.34 %)
Agree:
70 (46.36 %)
Disagree:
7 (4.64 %)
Strongly Disagree:
1 (0.66 %)
15. The way I was assessed was a fair test of my skills and knowledge.
Strongly Agree:
91 (60.26 %)
Agree:
60 (39.74 %)
Disagree:
0
Strongly Disagree:
0
16. I learned to work with people
Strongly Agree:
40 (26.49 %)
Agree:
84 (55.63 %)
Disagree:
24 (15.89 %)
Strongly Disagree:
3 (1.99 %)
17. The training was at the right level of difficulty for me.
Strongly Agree:
63 (41.72 %)
Agree:
82 (54.30 %)
Disagree:
6 (3.97 %)
Strongly Disagree:
0
18. The amount of work I had to do was reasonable.
Strongly Agree:
72 (47.68 %)
Agree:
73 (48.34 %)
Disagree:
6 (3.97 %)
Strongly Disagree:
0
19. Assessments were based on realistic activities
Strongly Agree:
90 (59.60 %)
Agree:
57 (37.75 %)
Disagree:
4 (2.65 %)
Strongly Disagree:
0
20. It was always easy to know the standards expected
Strongly Agree:
57 (37.75 %)
Agree:
86 (56.95 %)
Disagree:
6 (3.97 %)
Strongly Disagree:
2 (1.32 %)
21. Training facilities and materials were in good condition
Strongly Agree:
63 (41.72 %)
Agree:
77 (50.99 %)
Disagree:
10 (6.62 %)
Strongly Disagree:
1 (0.66 %)
22. I usually had a clear idea of what was expected of me.
Strongly Agree:
58 (38.41 %)
Agree:
87 (57.62 %)
Disagree:
5 (3.31 %)
Strongly Disagree:
1 (0.66 %)
23. Trainers explained things clearly.
Strongly Agree:
76 (50.33 %)
Agree:
72 (47.68 %)
Disagree:
3 (1.99 %)
Strongly Disagree:
0
24. The training organisation had a range of services to support learners
Strongly Agree:
61 (40.40 %)
Agree:
82 (54.30 %)
Disagree:
8 (5.30 %)
Strongly Disagree:
0
25. I learned to plan and manage my work
Strongly Agree:
75 (49.67 %)
Agree:
72 (47.68 %)
Disagree:
4 (2.65 %)
Strongly Disagree:
0
26. The training used up-to-date equipment, facilities and materials
Strongly Agree:
65 (43.05 %)
Agree:
78 (51.66 %)
Disagree:
8 (5.30 %)
Strongly Disagree:
0
27. I approached trainers if I needed help
Strongly Agree:
76 (50.33 %)
Agree:
71 (47.02 %)
Disagree:
4 (2.65 %)
Strongly Disagree:
0
28. Trainers made the subject as interesting as possible.
Strongly Agree:
53 (35.10 %)
Agree:
94 (62.25 %)
Disagree:
4 (2.65 %)
Strongly Disagree:
0
29. I would recommend the training to others.
Strongly Agree:
80 (52.98 %)
Agree:
67 (44.37 %)
Disagree:
4 (2.65 %)
Strongly Disagree:
0
30. The training organisation gave appropriate recognition of existing knowledge and skills.
Strongly Agree:
59 (39.07 %)
Agree:
91 (60.26 %)
Disagree:
1 (0.66 %)
Strongly Disagree:
0
31. Training resources were available when I needed them.
Strongly Agree:
75 (49.67 %)
Agree:
75 (49.67 %)
Disagree:
1 (0.66 %)
Strongly Disagree:
0
32. I was given enough material to keep up my interest
Strongly Agree:
67 (44.37 %)
Agree:
83 (54.97 %)
Disagree:
1 (0.66 %)
Strongly Disagree:
0
33. The training was flexible enough to meet my needs
Strongly Agree:
100 (66.23 %)
Agree:
50 (33.11 %)
Disagree:
1 (0.66 %)
Strongly Disagree:
0
34. Trainers encouraged learners to ask questions.
Strongly Agree:
72 (47.68 %)
Agree:
71 (47.02 %)
Disagree:
8 (5.30 %)
Strongly Disagree:
0
35. Trainers made it clear right from the start what they expected from me.
Strongly Agree:
67 (44.37 %)
Agree:
77 (50.99 %)
Disagree:
6 (3.97 %)
Strongly Disagree:
1 (0.66 %)